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August 21, 2018 at 9:37 am in reply to: The unsubscription message and the reactivation page don't work #115531TimmParticipant
Additionally: After the last update of 5.6.5, even more functions have ceased to work: now the “unsubscribe” button leads to the page with the error message: “there is no such subscriber”
I am experiencing the same issue!
V 5.6.5.We are sending to 60.000 and get a lot of complaints if the cancellation process does not work..!
Please fix this quickly!
ThanksTimmParticipantHey Stefano!
Could you remove it please? I can’t find the edit button any more…
Thanks
TimmTimmParticipantOK, problem solved! Suddenly login works again… Strange.
TimmParticipantSorry.. I’ll better open a new support ticket than posting the details here.
TimmParticipantI think I found the log-file. How can I send it to you directly?
TimmParticipantThanks for the quick response!
No, the error 500 occurs only when I try to open the plugin. Everything else is working just fine…I forgot to mention the statistics log which became 0,8MB since yesterday evening and basically looks all the same and ends with:
25-05-2018 08:27:09 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:14 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:21 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:23 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:30 – INFO – m: 27,6 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:37 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:38 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:45 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:57 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:38 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:45 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check
25-05-2018 08:27:57 – INFO – m: 27,3 MB, u: 0 – Email with no token hence not signature to check -
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