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Timm

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 21, 2018 at 9:37 am in reply to: The unsubscription message and the reactivation page don't work #115531
    Timm
    Participant

    Additionally: After the last update of 5.6.5, even more functions have ceased to work: now the “unsubscribe” button leads to the page with the error message: “there is no such subscriber”

    I am experiencing the same issue!
    V 5.6.5.

    We are sending to 60.000 and get a lot of complaints if the cancellation process does not work..!
    Please fix this quickly!
    Thanks

    May 26, 2018 at 8:59 pm in reply to: ERROR 500 after sending newsletter to 80K #97403
    Timm
    Participant

    Hey Stefano!
    Could you remove it please? I can't find the edit button any more...
    Thanks
    Timm

    May 25, 2018 at 10:15 pm in reply to: ERROR 500 after sending newsletter to 80K #97215
    Timm
    Participant

    OK, problem solved! Suddenly login works again... Strange.

    May 25, 2018 at 3:22 pm in reply to: ERROR 500 after sending newsletter to 80K #97090
    Timm
    Participant

    Sorry.. I'll better open a new support ticket than posting the details here.

    May 25, 2018 at 10:50 am in reply to: ERROR 500 after sending newsletter to 80K #96949
    Timm
    Participant

    I think I found the log-file. How can I send it to you directly?

    May 25, 2018 at 10:33 am in reply to: ERROR 500 after sending newsletter to 80K #96937
    Timm
    Participant

    Thanks for the quick response!
    No, the error 500 occurs only when I try to open the plugin. Everything else is working just fine...

    I forgot to mention the statistics log which became 0,8MB since yesterday evening and basically looks all the same and ends with:

    25-05-2018 08:27:09 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:14 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:21 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:23 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:30 - INFO - m: 27,6 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:37 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:38 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:45 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:57 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:38 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:45 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check
    25-05-2018 08:27:57 - INFO - m: 27,3 MB, u: 0 - Email with no token hence not signature to check

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Viewing 6 posts - 1 through 6 (of 6 total)