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Nah. 4 days to get any response is a big no thanks for me. I uninstalled your plugin. Reached out to Mailster about questions with their plugin and received a response within an hour. Crazy because I didn’t give them money and they still felt I was worth giving a response that day.
Gotta love when prospective customers are treated with the lowest priority because they haven’t handed over money. I mean above you even make it a point to state “Check out our premium plans with priority support.”, a sign of “if you don’t give us money good luck getting support”…which played out just as that.
4 days without any type of response. In what world is that reasonable. Anywho, I’m happy where I ended up with Mailster. My suggestion – don’t offer free versions of a plugin when you choose to disregard anyone who hasn’t put money in your pocket 🙂
When you see this in 4 days, you can delete it or keep it up. I won’t be back either way, so no need to respond.
I guess y’all only care about people who have already given you money, not those who are considering it and testing the free plugin first. On to Mailster or another I guess.
