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nicamonmon

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  • April 13, 2018 at 9:14 am in reply to: Can I change the Sender name and email address of my Newsletter? #86360
    nicamonmon
    Participant

    Hi Stefano,

    I tried changing my sender email/name on Newsletter Main settings, and I tried to send a newsletter to 1 test subscribers but she didn’t receive the test newsletter. But it is showing that the test newsletter has been sent. Why is that?
    Thank You Stefano for all your responses.

    Nicamonmon

    April 5, 2018 at 8:43 am in reply to: My Newsletter haven't been delivered #84616
    nicamonmon
    Participant

    Before scheduling, I checked all the gender and 2 lists group of subscribers under the targeting, Could this be the reason why? Because with under the status the “Message sent” is 0 of 0, after I unchecked the lists and all the gender the “Message sent” became 0 of 951 (951 is the number of my subscribers).

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