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January 14, 2019 at 11:48 am in reply to: [newsletter_lock] locked content extension not recognizing registered visitors #146222ianumedaParticipant
Hello again,
We have not found a way to resolve this problem on our end yet. Stefano, have you been able to take a look at this issue?
Thanks so much!
Ian
December 17, 2018 at 9:49 am in reply to: [newsletter_lock] locked content extension not recognizing registered visitors #140622ianumedaParticipantUpdate:
Apologies for the confusion but I’m going to update the links to the problem (for the third time) because I discovered that the site’s test environment is working in terms of the double opt-in process. So please look at the following links as I will be deactivating the locked content plugin on the production site again.
https://test-mapre.pantheonsite.io/spatial-data/
https://test-mapre.pantheonsite.io/country/djibouti/
Thanks again!
Ian
December 17, 2018 at 9:18 am in reply to: [newsletter_lock] locked content extension not recognizing registered visitors #140608ianumedaParticipantHello Stefano,
Apologies for the link above which probably didn’t shows the locked content when you looked at it. I had removed the locked content feature while debugging the problem. I was going to send you to a development environment but I discovered that that server isn’t sending the confirmation email so there would be no way for you to test it. So instead I’ve re-enabled the locked content extension and you can see it here:
https://mapre.lbl.gov/spatial-data/
and here:
https://mapre.lbl.gov/country/djibouti/
I’ve tested the process again to confirm that the problem persists.
Thank you so much for your help.
Ian
ianumedaParticipantHello,
I’m experiencing what appears to be a cookie related error with the newsletter locked content extension. I just updated the newsletter plugin to the latest version (5.8.2) from a version where before the locked content feature was broken out into its own extension. Everything was working properly before the update. Now when you go through the double-opt-in process of subscribing the new registration appears in the newsletter subscriber list but the locked content does not unlock. The content does unlock if you are logged into the wordpress backend.
Here is the web page in question: https://mapre.lbl.gov/spatial-data/
Thank you!
ian
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