Getting Started

geoffrey.golden@gmail.com

Forum Replies Created

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 7, 2024 at 2:03 am in reply to: Newsletter Dropping Spaces Between Words #326145
    geoffrey.golden
    Participant

    I went back and forth with MailerSend's support. They said they couldn't replicate the problem, so they didn't know how to help me. I decided to switch to Postmark. Everything works perfectly. *Shrugs*

    Thanks for your help on this!

    May 3, 2024 at 1:11 am in reply to: Newsletter Dropping Spaces Between Words #326029
    geoffrey.golden
    Participant

    I spoke too soon. The emails arrived and they look perfect! I also tried my old SMTP service (Dreamhost) and they look good. So the issue seems to be with my current SMTP service, MailerSend. I'm going to hit up their support, but if you have any recommendations, I'd love to hear them. Thanks!

    May 2, 2024 at 11:24 pm in reply to: Newsletter Dropping Spaces Between Words #326028
    geoffrey.golden
    Participant

    I went into the WP Mail STMP plugin. Instead of selecting Other (SMTP), I chose PHP.

    I tried sending two test emails. One was my newsletter from within the The Newsletter Plugin. The other was a basic test email with WP Mail STMP. I didn't get either message in my inbox or in spam.

    May 2, 2024 at 9:47 pm in reply to: Newsletter Dropping Spaces Between Words #326018
    geoffrey.golden
    Participant

    I went ahead and deactivated all the plugins that weren't essential to the newsletter:

    All in One SEO
    Fonts Plugin | Google Fonts Typography
    Total Upkeep
    WP Crontrol
    WP Super Cache
    WPForms Lite

    No change. When I send a test, it's still dropping spaces between words. :-/

    May 2, 2024 at 7:12 pm in reply to: Newsletter Dropping Spaces Between Words #326017
    geoffrey.golden
    Participant

    Thanks for the quick reply! Here's my plugin list:

    All in One SEO
    Fonts Plugin | Google Fonts Typography
    Newsletter
    Newsletter - Addons Manager
    Newsletter - Import
    Total Upkeep
    WP Crontrol
    WP Mail SMTP
    WP Super Cache
    WPForms Lite

    May 2, 2024 at 6:48 pm in reply to: Newsletter Dropping Spaces Between Words #326015
    geoffrey.golden
    Participant

    I sent you the newsletter twice. Once as a test within the backend and once as a forward. Did you receive either of my emails? I haven't heard from you.

    I tried not using the Last Post block and instead copy-pasted the text from the blog into a text block. It still does it. Then I tried eliminating rich text formatting, copying the text into the text block, and re-adding the formatting. It still does it. Nothing seems to work.

    I was considering upgrading to paid, because I really like the plugin interface, but honestly this has been a very frustrating experience.

    April 26, 2024 at 6:14 pm in reply to: Newsletter Dropping Spaces Between Words #325744
    geoffrey.golden
    Participant

    Thanks for looking, Michael. I just sent a test. Look for "Equip Story" in your inbox, subject line: "A New Beginning and No Ending."

    You can compare it to the blog it's drawing from: https://www.equipstory.com/a-new-beginning-and-no-ending/

    There are quite a few spaces between words missing, like "professionalscreenplay" and "theHot."

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)