Forum Replies Created

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • in reply to: Import subscriber from Zapier with ‘confirmed’ status #338678
    Yigit Aslan
    Participant

    Thanks Stefano, 

    I'll check that and let you know if it worked.

    in reply to: Import subscriber from Zapier with ‘confirmed’ status #338676
    Yigit Aslan
    Participant

    Hello Michael,

    I have a similar problem and already contacted the support team 3 days ago. Still no reply :(. We're handling a similar way like Shannon, but using Make.com to import new leads from Facebook Lead Campaigns via the TNP API using Make.com (= Cheaper alternative to Zapier).

    The import works perfectly, but the status of each new subscriber is set to "unconfirmed". We're using these JSON parameters:

    {
      "email": "email address of subscriber",
      "first_name": "name of subscriber",
      "lists": [
        {
          "id": 15,
          "value": 1
        }
      ]
    }

    "id": 15 stands for the list ID and "value": 1 confirms, that the subscriber is meant to subscribed to that list.

     I said: The import works perfectly without errors. BUT if we add "status": "C" this causes a 403 error:

    {
      "email": "email address",
      "first_name": "name",
      "status": "C"
        {
          "id": 15,
          "value": 1
        }
      ]
    }

    Your API docs does *not* mention, how to set the confirmation status when communicating via the TNP API. It only says if general option is set to "single opt-in" all new subscribers automatically get the status "confirmed". But that's not true, as the status keeps being set with "unconfirmed" when using the API.

    I kindly ask for help here as we're already waiting for a couple of days and the situation is urgent.

    Thanks.

Viewing 2 posts - 1 through 2 (of 2 total)