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Stefano, thx for the quick reply. I will contact my provider but, just to let you know that, I use your SMTP addon withOUT authentication and all worked well until now.

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So, what are you saying? That these 3 are NOT free anymore and are now premium that I’ll need to purchase in order to use them? Regards

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I don’t see any licenses under Basic Settings. I did not have an issue updating before. Are thee not free anymore? thx

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Well, for anyone interested that may run into this, I finally resolved it by adding custom CSS in my theme options to make the color black so the labels show:
.tnp-subscription label {
color: #000000;
}

The newsletter/subscription/style.css has the color set to “inherit”.

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Guido, Thanks for that “insightful” reply but, as already stated in one of my previous posts here, when I select the text I can see it…!!! I do NOT have any custom code for colour. Additionally, as mentioned here above, if I add the NEWSLETTER widget and deselect “use old form”, I do NOT see the labels; if I select “use old form”, I do see them. See my dilemma? Why do show in one case and not the other?

Stefano, please jump in any time and shed some light on this 🙂 . Thanks

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Ciao Stefano,

Have you had a chance to take a look?

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.

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Stefano,

After I spent many hours debugging this, it appears that it might be a styling (CSS) issue.
And the reason I say “styling issue” is because if I “select all” (CTRL+A) on the newsletter page in a browser, the labels are THERE; they just do not show..!!!

I also found these WARNINGS in the source code of my newsletter page:

<b>Warning</b>: include(/home/cubacust/public_html/wp-content/plugins/newsletter/subscription/styles/shortcode/default.css): failed to open stream: No such file or directory in <b>/home/cubacust/public_html/wp-content/plugins/newsletter/subscription/subscription.php</b> on line <b>893</b><br />
<br />
<b>Warning</b>: include(): Failed opening ‘/home/cubacust/public_html/wp-content/plugins/newsletter/subscription/styles/shortcode/default.css’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in <b>/home/cubacust/public_html/wp-content/plugins/newsletter/subscription/subscription.php</b> on line <b>893</b><br />

This directory does not exist:
styles/shortcode/default.css

Please, investigate and revert ASAP.

Many thanks
Sotirios

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Stefano, I had to remove it NEWSLETTER widget and put the NEWSLETTER MINIMAL but you can see what I am saying if you go to this page http://cubacustomtours.com/newsletter/ .

See how the fields immediately below the menu bar? No name or email labels showing.

Please, advise.

Thanks

PS.: I have “Notify me of follow-up replies via email” checked here in the forum but I never get notified..!!!

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Hey Stefano,
Seen my enquiry here?

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I think I know what you meant. I am using the NEWSLETTER widget (not the NEWSLETTER MINIMAL) and I Unchecked “use old form…”. It still does not show the labels. Please, have a look.. Thx

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I do not have that widget in my list of widgets 🙁

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I hope you understood my question :).

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It was time related; the next day that message disappeared and my average time is around 100 secs.. Thanks

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