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apptreestudios

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • November 29, 2019 at 4:24 pm in reply to: Emails end up in spam folders #244206
    apptreestudios
    Participant

    I wish someone had any advice I could try 🙁

    November 27, 2019 at 1:04 pm in reply to: Emails end up in spam folders #244080
    apptreestudios
    Participant

    Any tips for what I can do? My open rates went from 15-20% to just over 6%. Considering a portion of my test recipients end up in the spam folder, I assume that this is what has caused the large drop in open rates. I don't understand what could have caused this to happen all of the sudden.

    November 19, 2019 at 8:08 pm in reply to: Newsletters ending up in spam folder #243739
    apptreestudios
    Participant

    I'm sorry to revive a super old thread, but figured it was better than making a new one.

    Most of my emails sent via Newsletter end up in the spam folder, and I'm not sure why. I would great appreciate any help you guys might be able to offer. Here is some info:

    - I have 2 websites. My WordPress site ends with .club, and my main site (a Shopify site) ends with .com. My email address uses the .com domain

    - I have Bluehost hosting my WordPress site.

    - I saw the post on the Newsletter forums saying ""you should ask the SMTP provider to sign the email using dkim. You should even ask the provider to setup the SPF records which is an easies task.", and I sent that message to Bluehost. They then did some work in my account and said they "have added the Dkim record to the 'zone editor'." Unfortunately, even after this I am still seeing my emails ending up in the spam folder most of the time.

    - Emails seem to end up as spam in Hotmail and Gmail. Meanwhile I do receive it myself in my .com domain hosted by Bluehost (which is the same domain I have as "Sender" in Newsletter).

    Does anyone know what I can do solve this? Is it because my WordPress is a .club domain yet my email address is a .com domain?

    October 2, 2019 at 10:56 am in reply to: Is there a way to update multiple contacts' status to "Unsubscribed" at once? #241438
    apptreestudios
    Participant

    Gotcha, thank you. I've recently switched from MailChimp to Newsletter, so I am uploading my entire list to Newsletter. From MailChimp I also got a list only of unsubscribed contacts, and these are all the people I wish to unsubscribe on Newsletter. The reason I wanted to keep them in there (rather than just delete them) is to make sure I don't accidentally add them again in the future if I need to merge lists (and the unsubscribed person is also on the other list).

    September 30, 2019 at 12:58 pm in reply to: Is there a way to update multiple contacts' status to "Unsubscribed" at once? #241349
    apptreestudios
    Participant

    Thanks a lot for the reply darbo. I will take a look at that. I assume this should be done in Subscribers > Maintenance > Bounces, right?

    Will there be any downsides to doing it this way rather than having them unsubscribed?

    Thanks again!
    Oliver

    October 4, 2018 at 10:05 pm in reply to: Newsletter for Shopify? #124040
    apptreestudios
    Participant

    Looks like it’s on to the paid solutions now. That’s gonna suck! 🙁

    October 21, 2017 at 4:30 pm in reply to: Not sure if my Unsubscribe button/URL is messed up? #49386
    apptreestudios
    Participant

    So when making an email from scratch in the HTML template, what's the proper way to add a button for users to unsubscribe?

    October 15, 2017 at 12:30 pm in reply to: Not sure if my Unsubscribe button/URL is messed up? #48432
    apptreestudios
    Participant

    Anyone? 🙂

    October 13, 2017 at 1:57 pm in reply to: Not sure if my Unsubscribe button/URL is messed up? #48274
    apptreestudios
    Participant

    Thanks for the reply, Stefano. What is the recommended way to add the Unsubscribe button then? I don't want to annoy the users who may not wish to receive my emails, so I better get it right for the future 🙂

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Viewing 9 posts - 1 through 9 (of 9 total)