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I just figured out that you can set the width of the body, unfortunately it only allows for 3 settings! 600, 650 or 700. So my regular emails are 675, as is my header. That is a bit useless...
Anyway, I think I will go with a different solution, i know this is not premium support but if this is any indication of that, I think I will have to go somewhere else.
So you are saying you are seeing that email I sent in outlook on a mobile with correct spacing? Can you reproduce it? As I really can’t send newsletters if it doesn’t show properly on outlook on iPhone for example.
And if it’s only supposed to be working in the newsletter how come the other shortcodes are working correctly in regular emails? That seems odd and incongruent.
The width i set as per the email, in both plain html and in the widget itself. I want it to be 675 but it’s capped and it shouldn’t do that.
@stefano Could you help?
Was just wondering if you had any updates on this @Michael Travan?
I appreciate your time and effort!
Any news on this @Michael-travan ?
Hi Michael,
Thanks.Just send you the newsletter as well as a welcome email that gets send once someone signs up. As to point 1, yeah it's weird as the link seems to work fine on the actual newsletter.
I also forwarded you the mail as it shows in gmail and an excerpt of how it shows in outlook.
To point 3, it set the width explicitly to 675 but it doesn't seem to make a difference in it being rendered (the preview also shows that it doesn't change).I just took a look in the source in gmail for the newsletter and the width seems to be capped to 600 as I thought (even though it was set to 675)
<img src=3D"https://grabaguru.com/wp-content/uploads/2024/09/email-heade=
r-super.png" width=3D"600"In addition, I sent you a welcome email that I received on my outlook, that does not honour line breaks. This *only* shows in outlook on a mobile (tested on iPhone). It shows fine in regular outlook on the web.
