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  • in reply to: 404 page not found on any newsletter page #340479
    adam.jozwiak
    Participant

    Hi Stefano,

    Thank you for your support. I have already sent an email to you.

    Best,
    Adam

    in reply to: 404 page not found on any newsletter page #340465
    adam.jozwiak
    Participant

    Hi Michael,

    Yes, it is a standard one, no customisations on these pages.

    As I mentioned before: When I go to Subscribers->Profile Page and click on Preview Online, the profile pages loads well.
    But when I got to Subscribers->Unsubscribe and click on Preview Online any of the subpages: Confirm/Goodbay/Resucribe I get the 404 page.
    So it is very interesting that the link of the profile page is somehow without the additional /en/en/. It also works well in the Polish language.

    If that might help I can offer you an access to my WordPress for checking. It is getting a very pressing issue as we have some influences collaborations coming this weekend and we wanted to get a newsletter popup, so hopefully you can help me to resolve it.

    Best regards,
    Adam

    in reply to: 404 page not found on any newsletter page #340197
    adam.jozwiak
    Participant

    Hi Michael,

    Thank you for the update. We already see we are loosing some subscribers as the corrupted subscription pages are visited but the subscription is not confirmed.

    Best regards,
    Adam

    in reply to: 404 page not found on any newsletter page #339911
    adam.jozwiak
    Participant

    Hi Micheal,

    OK, thank you. I will be waiting for your news on that issue.

    Best regards,
    Adam

    in reply to: 404 page not found on any newsletter page #339830
    adam.jozwiak
    Participant

    Hi Michael,

    There was a header as well, but I changed it to just the [newsletter] shortcode and nothing more, and it did not help. Besides, the newsletter was working well before—we had it on our page for several months.

    I have just tried to subscribe again and found out that it redirects to this link: wilda.eco/en/en/newsletter/?nm=confirmation&nk=113-923e0519de
    When I remove the double /en/en/ from the link and open it, it shows the correct page. The same is true for the confirmation link.
    It does not work however for the Polish version, although the /en/en/ is still added there. The link looks like this for the Polish version:L https://wilda.eco/pl/en/en/newsletter/%3fnm%3derror#TRPLINKPROCESSED
    Our page does not have the /en/ for the default English language. We use Translatepress.

    Once again, it had all worked well before for both languages.

    Best regards,
    Adam

Viewing 5 posts - 1 through 5 (of 5 total)