Home Forums Newsletter Plugin Support Wrong external link in newsletter

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  • #94598
    Anonymous
    Inactive

    Hello!

    I wrote a newsletter with 3 external links and in the test newsletter all links are broken because they start with the domain to my homepage.

    Error message is: Url not verified

    How can I fix it?

    Thank you,
    Irish Wolfhound

    #94625
    Stefano
    Keymaster

    Hi, url not verified means the url signature is not correct. Can you send me at stefano@thenewsletterplugin.com the not working link?

    Stefano.

    #94711
    eduardokita
    Participant

    Hello, Stefano.

    I am having the same problem, URL not verified, in all links on my newsletter. I will forward you the test message with the links, if that’s ok.

    Thanks!

    EduardoK

    #94883
    Anonymous
    Inactive

    Hi again!

    The problem is only in the Test-Newsletter. Strange enough because I send the Test to test the message … Anyway in the sent newsletter the URL works and to me it looks like some kind of tracking.

    This fact leads to my next question: I use the newsletter plugin because it is conform with General Data Protection Regulation by saving all data in the WordPress-database. Is it still conform with General Data Protection Regulation that the click on links in my newsletter are tracked? And who gets information about tracking?

    Thanks for answer, hopefully before 25 may …
    Irish Wolfhound

    #95830
    eduardokita
    Participant

    Problem solved, thanks to Stefano’s spot on analysis.

    In my case, when I inserted https://<my-domain>/path links on my newsletter, and sent a test email, it was converted to http://<my-domain>/<tracking-code> inside the email.

    Turned out that on my site’s Global Configuration, the site address was still with http://. Turning that to https:// and the test email now comes with https://<my-domain>/<tracking-code> and the link works. No more “URL not verified” error.

    So, the test newsletter used the configured site address to compose the link on the email message. The webserver is configured to rewrite all http requests to https, so it messed all up.

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