Home Forums Newsletter Plugin Support Unsubscribe Link in Newsletter do not working

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  • Author
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  • #328714
    nisarhussain2001
    Participant

    Hello,

    why in our newsletters, the options like Unsubscribe is not working? when we send newsletters, it sent perfectly but our subscribers reported that, when they click on unsubscribe, nothing happens.

    it goes to the homepage with a weird URL in the top bar such as domain, com/?nm=unsubscribe&nk=0-0

    but nothing happen. not doing an actual unsubscribe.

    please guide

    #328715
    john
    Participant

    Yes, I was wondering about this as well. Recipients should have a clear option to unsubscribe.

    #328903
    Michael
    Keymaster

    Hello,

    that link is wrongly formatted, did you correctly setup a newsletter dedicated page?

    Michael

Viewing 3 posts - 1 through 3 (of 3 total)
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