test subscribers do not receive test emails

[gianfranco]

hi stefano,
diagnostic emails are delivered but i dont receive test emails. actually just one of three test account receive test. how come? what do you mean with “change encoding to base 64 on main configuration panel”? where i find it?
tnx a lot

[Stefano]

Hi,

or your provider is filtering the outgoing emails or the receivers are filtering on their side. It’s not a problem of encoding if at least one account is receiving them. Ask your provider if it is dropping some emails. Which is the provider?

Stefano.

[gianfranco]

Aruba and yahoo are the providers. Till some days ago, those accounts received correctly the test.

Tnx a lot.

[Author]

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