Home Forums Newsletter Plugin Support Subscriber not found

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  • #283328
    Anonymous
    Inactive

    Hi
    I have been sending test newsletters and testing the Unsubscribe function. But when I click the unsubscribe link in the e-mail, I am sent to a page showing “Subscriber not found”. The e-mail is definitely on the list.
    How to fix?

    #283342
    Stefano
    Keymaster

    If you send a test using a test address in the “test popup”, that is not a real subscriber and cannot unsubscribe, It is not matched to the real subscriber list.
    Stefano.

    #283353
    Anonymous
    Inactive

    Thank you!

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