Home Forums Newsletter Plugin Support subscriber changes not saving

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  • #28375
    Anonymous
    Inactive

    Hello to everyone and Merry Christmas!

    Just setup Newsletter and all seems fine until we started the testing — can’t change any subscriber information. Verified the permissions of the folders and they are good (755 for folder and 644 for files). I am able to send myself a test email without a problem, apparently it is in the subscription / subscriber actions I am having a problem. Anyone can register in the WP settings is checked.

    The path at the time of the correction is
    http://www.thehrisworld.com/wp-admin/admin.php?page=newsletter_users_edit&id=1

    The path one the correction is saved is
    http://www.thehrisworld.com/wp-admin/admin.php?page=newsletter_users_edit&id=1

    The last page is blank – once it is saved, nothing but the dark blue you use in your plugin fills the work area (the WP program is still showing)

    Was able to delete a user without any problems, but cannot create a new one nor make any changes…

    #28407
    Stefano
    Keymaster

    The dark blue may hide an error in dark grey. Could you check?

    You can check even the error log of the server, usually this is a problem in the database. Have you tried to deactivate and reacgtivate the plugin?

    Eventually rename the wp_newsletter table and and upon reactivation it should create it again. The test the subscriber saving.

    Stefano.

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