Home Forums Newsletter Plugin Support SMTP2GO add-on error

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  • #342453
    info
    Participant

    Greetings. I added the API key in SMTP2GO add-on settings but get the following error.

    Unable to check the webhook, please verify the API key: HTTP Response: 400

    Everything looks good in SMTP2GO dashboard.

    Please guide at your earliest convenience how to resolve this issue.

    Thank you.

    #342455
    Stefano
    Keymaster

    Hi it seems the key is not correct, but with the error, nothing else is reported? Only that message?

    #342503
    info
    Participant

    HI. Below is the complete error:

    Unable to create a webhook: HTTP Response: 400 – {“request_id”:”d1f1ee61-288d-4822-b4e9-79893a33b0a6″,”data”:{“error”:”You have reached your account limit of 1 webhooks – Code(IAPI1XLyFCNszVyZKx7QuLarwFUVu0d)”,”error_code”:”E_ApiResponseCodes.UNKNOWN_ERROR”}}

    It shows when I save the API key.

    #342514
    Stefano
    Keymaster

    Ok, your smtp2go account has an already setup webhook, and with a free account, you cannot create a second one. Maybe you used the integration on a couple of sites?
    If not, you can just delete all the webhooks on that smt2go account, and the addon will recreate it.
    The error message is “You have reached your account limit of 1 webhooks”.

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