Home Forums Newsletter Plugin Support Severely Disappointed

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  • #324205
    contact
    Participant

    We are trying to evaluate your product to be used on our nonprofit’s multiple websites.
    We are trying to find the download links for the free addons, specifically for the gravity forms and import features.
    You make it impossible to find them – good job. Everyplace we go that says to go there to get them leads us to your pricing page. When we click on the free version it takes us to the principal plugin download – an endless loop.
    We want to test the free version before committing to a paid subscription, but you have made that impossible.
    It looks like we will have to look at other solutions!
    Great job!

    #324305
    Michael
    Keymaster

    Hello, and thanks for wanting to give our plugin a shot.
    We’re sorry if the website design didn’t work well for you, let me clarify some things:

    – Gravity forms integration is a paid addon, which you can get by subscribing to one of our premium licenses. That’s why you were sent to the pricing page.
    _ The core plugin is and will always be free, you can download and install it directly from your WordPress run website or by manual installation from the WordPress.org plugin repository.
    – We do not offer demo versions of our premium addons. However we have a 30-days no-questions-asked refund policy, so you can get your money back should you find our plugin not fitting your needs.

    Thanks,
    Michael

    #324381
    Michael
    Keymaster

    Hello,

    I noticed you were also mentioning our import addon, that is free and bundled with the free version of our plugin.

    Thanks,
    Michael

Viewing 3 posts - 1 through 3 (of 3 total)
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