‘Save’ & ‘Reset’ buttons on ‘Messages Template’ page lead to 404 error

[Anonymous]

Hi there,

Whenever I’m clicking on either the “Save” or the “Reset” button on the “Messages Template” page, I’m being redirected from the WordPress backend to the front-end of the respective website and a 404 page not found error is shown.

The URL in both cases (the backend as well as the front-end page with the 404 error” show the same URL: https://example.com/wp-admin/admin.php?page=newsletter_subscription_template

This unfortunately and effectively prevents me from editing the email template for emails being sent.

Does somebody know a workaround or a fix for this problem?

If not, does somebody know where exactly this information is stored inside the database, so that I could edit the code right there?

Thank you very much for your help!
Wolfgang

[Stefano]

Hi, probably you have mod_security active in your web hosting: ask the provider to try to disable it.

[Anonymous]

That worked! Thank you, Stefano.

Best wishes,
Wolfgang

[Author]

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