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  • December 2, 2024 at 1:39 am #336573
    perfectlyprosed
    Participant

    I sent out a newsletter but I don’t believe it was delivered to all my subscribers. The test emails worked but I did not received the newsletter once I sent it out. I’ve sent out a newsletter successfully before so I’m not sure what the issue is and why it wasn’t delivered but the test emails were. 

    December 2, 2024 at 11:10 am #336600
    Michael
    Keymaster

    Hello,

    did you also run a test from Help > Delivery panel? What are the results?

    Michael

    December 2, 2024 at 4:12 pm #336620
    perfectlyprosed
    Participant

    I did and received it within a minute.

    December 3, 2024 at 11:22 am #336682
    Michael
    Keymaster

    This indicates there are no particular issues in the sending procedure. How did you determine that your newsletter didn't hit your recipients' inboxes? Which sending method are you currently using?

    Michael

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