Getting Started

Link unsubscribes not function

Home › Forums › Newsletter Plugin Support › Link unsubscribes not function

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 14, 2025 at 9:57 am #340128
    elenagorini97
    Participant

    I’ve included the footer block in the newsletter where there’s the link to unsubscribe , but this take you back to the home page of the site.
    How I do I make it work?

    February 17, 2025 at 11:02 am #340189
    Michael
    Keymaster

    Hello,

    did you correctly setup a newsletter dedicated page on your website?

    Michael

    March 12, 2025 at 1:08 am #341425
    Leanne Strickler
    Participant

    Hello-
    The unsubscribe function is no longer working on one of the sites I manage. I have the shortcode installed correctly, and when I click on the unsubscribe link, i am just sent back to the subscription page.

    I am using caching on the website- if i need to exclude a URL from being cached, which one do I need to include? The website is mxtomie.com, and the url for the newsletter is mxtomie.com/newsletter.

    thank you!

    March 14, 2025 at 9:32 am #341541
    Michael
    Keymaster

    Hello Leanne,

    I’ll test the subscription process on your website and then get back to you.

    Michael

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.