Import from MailPoet not working

[sales]

Hi,

I just installed the free version with the export/import add-on. When I try to import I’m not getting any subscribers in.

The error. log states:

14-11-2024 12:20:00 – INFO  – 8.6.0 – 31.4 MB/512 MB – vischu > Starting
14-11-2024 12:20:00 – DEBUG – 8.6.0 – 31.4 MB/512 MB – vischu > SELECT sub.id, sub.wp_user_id, sub.first_name, sub.last_name, sub.email, sub.status FROM divi_mailpoet_subscribers sub INNER JOIN wp_mailpoet_subscriber_segment seg ON sub.id = seg.subscriber_id WHERE seg.segment_id IN (3) AND sub.id > 0 ORDER BY sub.id ASC LIMIT 1000
14-11-2024 12:20:00 – DEBUG – 8.6.0 – 31.4 MB/512 MB – vischu > Processing 0 results
14-11-2024 12:20:00 – INFO  – 8.6.0 – 31.4 MB/512 MB – vischu > Finished

Anyone can think of a solution?

Gert.

[Roberto]

Hi Gert, could you please let us know which version of the MailPoet plugin you are using? Regards,
Roberto

[sales]

Hi Roberto,

MailPoet V5.3.7 and MailPoet Premium V5.3.0

Gert.

[Author]

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