Images in Email do not show up (Error 404)

[Emmeline Smith]

Hi,

We are having a problem with displaying the images in an email.

If I load the image with my browser:

../wp-content/uploads/test.png

it works, but the link generated by gmail does not work:

https://ci5.googleusercontent.com/proxy/zPVRAbZflzG2VDzuiyA_s_Wx8o4C1wqT9VskfJp0PxVJnjN_CQ9wJIBK8rlgofWripgVcMcHKGtIWoG1zCfNBpjxURBgLoWaXLLtYAtBTMp3aSQI5DBoXfGV0sq9=s0-d-e1-ft#../wp-content/uploads/test.png

Can you help?

Many Thanks.
Indigo 21 Support

[Stefano]

Check on status panel IF the wp_content_url is set to a relative uri and not a full uri. Newsletters require to have images generated by WP with a full url.

Stefano.

[kochandiii]

Hello Stefano,

I am currently struggling with exactly the same issue. My images from newsletters are not displayed in Gmail (whereas in outlook it is working).

As you recommended, I tried to set the wp_content_url to the full URL, but still it was not working. Do you have any more recommendations?

Thanks in advance
Andi

[kochandiii]

Additionally I read about the following suggestions to display the images in gmail:

Including the scheme in the src url (using “//” does not work – use full scheme EG: “https://”)
Including width and height attributes
Including style=”display:block” attribute
Including both alt and title attributes

Sadly they didn’t work for me!

[Emmeline Smith]

Hello Stefano,

It’s still not working.

Any way to fix this error?

Thanks.

[RegisIT]

Old post but in case anyone finds this; we had the same issue with Outlook. Problem was we were using a Root Relative URL plugin which was removing the absolute image URL in the email. Deactivated that and problem resolved.

[Author]

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