Home Forums Newsletter Plugin Support Images do not appear on email.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #338946
    nahp
    Participant

    Hi,
    Sorry to ask it, but why is it that images do not appear in the email... I had a look on src and it looks ok, absolute link looks correct.
    https://www.eclipsedetoile.com/?na=v&nk=1-ee42a8dcfe&id=27

    #338948
    Michael
    Keymaster

    Hello,

    this is a rather common issue. Please read here: https://www.thenewsletterplugin.com/documentation/images-in-the-email-are-not-showing-up/

    Michael

    #338949
    nahp
    Participant

    If that could be so simple... but no...
    The problem appears on a lot of email clients.
    Before I send this message, I made a lot of verifications.
    Thx for help.

    #338950
    Michael
    Keymaster

    Hello,

    sorry to ask, but did you read the entire documentation article I linked to you? Cause some of those causes affects all email clients. Also, may I ask which kind of verifications you made? Another thing: please send a copy of your last newsletter to michael@thenewsletterplugin.com?

    Michael

    #338957
    nahp
    Participant

    I read once again, made test "curl"... but I don't understand where is the problem.
    I sent you a test from Newsletter.
    Thx for your support

    #338958
    Michael
    Keymaster

    Hello,

    this is the link to your image in the newsletter:

    https://www.eclipsedetoile.com/wp-content/uploads/2025/01/miniature-le-tarot-dans-la-tete-700.jpg

    As you can see yourself, the image doesn't exist on your website.

    MIchael

    #338960
    nahp
    Participant

    Indeed, your link doesn't work...
    I compared both URLs they are the same…
    I don’t make request for only a 404 error… I really don’t have a solution…
    What's wrong in this URL, sometimes working, sometimes not.
    I sent you screenshots by email.
    thx for the support

    #338961
    nahp
    Participant

    Ok,
    My son fixed the problem...
    .htaccess had this code :

    # BEGIN TUTOR_PREVENT_HOTLINKING
    <IfModule mod_rewrite.c>
    RewriteEngine on
    RewriteCond %{HTTP_REFERER} !^http(s)?://(www\.)?eclipsedetoile.com [NC]
    RewriteRule \.(jpg|jpeg|png|gif|mp4|mov|mp3|avi|flv|wmv)$ - [NC,F,L]
    </IfModule>

    Thx for support,

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