Home Forums Newsletter Plugin Support How to correct errors?

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #250662
    NielsKM
    Participant

    So far I have sent out two newsletters. Works great!

    However, it says in the newsletter report (for both newsletters) that “2 Errors encountered while delivery, usually due to a faulty mailing service.”

    What does that mean? How can I correct it?

    Cheers,
    Niels

    #250692
    Stefano
    Keymaster

    You cannot correct them, it is reporting two emails has (probably) not be sent. The reports addon lists those addresses but usually it is not to be considered a problem if some contact cannot be reached or if the mail server has refused to send some emails. Of course if the percentages of error is important, it is required to understand what’s happening.

    You can even enable the logger on main setting to have information reported on log files.

    #250695
    NielsKM
    Participant

    I see. Thanks a lot Stefano!

    #253874
    Anonymous
    Inactive

    This is a very informative blog for me. I am very much benefited after reading this blog. Keep sharing.

    #288054
    Anonymous
    Inactive

    Hey there,

    a client of mine has the same issue. It’s 554 (!) errors. What can I do?
    Where can I look up the adresses the reports add on is listing? I couldn’t find anything
    and don’t know what to do 🙁 Please help!

    Adventureboy

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