Gravity forms: subscription when payment failed

[ja.hof]

We’re setting up a paid newsletter, but run into a problem: when a payments fails, the newsletter subscription is still added.

Our configuration:
Newsletter: professional license
Gravity forms
Mollie gateway with Pronamic Pay plugin.

This works great when a payment is successful:
– subscription added to the appropriate list
– payment is made

However, when a payment fails for whatever reason, the subscription is still added to this list.

Any ideas how to prevent this?

[Michael]

Hello,

if you have a valid pro license with us, I’d kindly ask you to open a ticket, so that one of our developers can reach out.

Thanks,
Michael

[Author]

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