Home Forums Newsletter Plugin Support Error on {unsubscription_confirm_url}

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  • #337792
    Ivanbel
    Participant

    Hello,
    Recently the code {unsubscription_confirm_url} is sending the clients to the subscribe newsletter. So they are complaining and asking that I do it manually. Is there a way to fix that ?
    Kind regards,

    #337795
    Stefano
    Keymaster

    Hi, the link addresses the subscriber to the public page of the newsletter, where only the [newsletter] shortcode should be present.
    Or on that page the [newsletter_form] is used, or there is something removing the URL parameters blocking the plugin from recognizing the subscriber.
    In the first case you should have a notice on the admin panels of the plugin.

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