Home Forums Newsletter Plugin Support Delivery Diagnostic error (Could not instantiate mail function)

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  • #308703
    Konyvtar2023
    Participant

    Hi
    I have a complain about your delivery system.
    I sent awhile some newsletters, but the process have suddenly disconnected.
    My knowledge are settings (emails, forms, etc. ) should be valid.
    I run a delivery diagnostic, and I gave an error message:

    “FAILED (Could not instantiate mail function.)
    – Try to remove the return path on main settings.
    Read more. – Try to set on main setting a sender address with the same domain of your blog: brodykonyvtar.hu (you are using info@brody.iif.hu) ”

    Would you help me this problem? I will appreciate that.

    #308704
    Stefano
    Keymaster

    Hi, it’s your provider blocking the email functionality of the server. You should ask them the reason.

    #308724
    Stefano
    Keymaster

    A note: we do not provide a delivery service, the plugin sends the emails using the WP mailing functionality which, in turn, uses your provider hosting services.

Viewing 3 posts - 1 through 3 (of 3 total)
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