Home Forums Newsletter Plugin Support Database error

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  • #45490
    ott
    Participant

    Hello!
    I installed your plugin, and try to use it. but when trying to create a mailing list to work with it further, the plugin produces an error message:
    “Database error”.
    The log file contains the following text:
    “19-09-2017 17:29:12 – FATAL – m: 3.4 MB, u: 1 –
    19-09-2017 17:29:12 – FATAL – m: 3.4 MB, u: 1 – SHOW FULL COLUMNS FROM wp_newsletter_emails

    Can you tell me what’s wrong? Also what it is necessary to make, what to correct an error and normally to use a plug-in?

    version of the plugin: 5.0.6

    #45496
    Stefano
    Keymaster

    that error is usually associate to characters the database cannot manage. In which pane do you have the error?

    #45498
    ott
    Participant

    EDIT NEWSLETTER – SAVE

    #45500
    ott
    Participant

    I found this…
    When I use multi select Gender in Targeting I get this error. Also if I select only 1 option, all OK, and saved correctly.

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