confirmation url does not work on some emails

[Anonymous]

I had reports that some users were finding that the confirmation url link ‘did not work’, so I added a special ‘in case of difficulties view this email on line’ link. I sent myself a test but when I clicked the special view online link (or any of the other view online links in the template ) the confirmation had no url attached, just the plain text; when I clickd the confirmation link in the email I received the link worked fine…

BTW, is there any way to change the font of the confirmation link?

[Stefano]

Hi, the plain url is not always converted in an url by email client, you should always add a regular link made with the A html tag and then you can add the plain text version asking the user to copy ans paste it if the previous one does not work.

Stefano

[Author]

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