Getting Started

Bounce Plugin

Home › Forums › Newsletter Plugin Support › Bounce Plugin

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • February 1, 2018 at 11:40 pm #69910
    Garrett Schroder
    Participant

    The bounce plugin has been popping my emails from my webserver and deleting them. I had no idea it was removing them completely so I’ve had a lot of lost emails. Is there a log file kept somewhere? Can I retrieve my lost emails?

    February 2, 2018 at 2:34 pm #70068
    Stefano
    Keymaster

    Hi, the bounce plugin deletes processed emails, have you not created a dedicated mailbox? There is not a log, you should ask the provider to restore the mailbox.

    Stefano.

    February 2, 2018 at 2:50 pm #70074
    Garrett Schroder
    Participant

    I do have a dedicated mailbox, but your plugin pops them and deletes them, instead of popping them and leaving them. Why would it pop the emails and delete them from the mailbox? Instead of just leaving them after popping them.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.