Home › Forums › Newsletter Plugin Support › Blank page after newsletter form submit, ?na=s attribute is added to the URL
- This topic has 10 replies, 4 voices, and was last updated 1 year ago by ozgurtore.
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December 4, 2023 at 5:37 pm #310741EllenrusakParticipant
Hi,
Could you please tell what can be a reason of this issue? I see a blank page after newsletter form submit, and ?na=s attribute is added to the URL. Email is not send.
Please help,
Regards,
EllenDecember 4, 2023 at 5:46 pm #310743ozgurtoreParticipantHi,
I also have the same problem.December 4, 2023 at 5:53 pm #310745StefanoKeymasterHi, a blank page from the server is usually a fatal error: you should check the error logs of the server (ask the provider) for some fatal error: there we can find an explanation.
Please, run a test from the System/Deliery panel: the fatal error could be a problem in your mailing system.
December 4, 2023 at 7:23 pm #310750jetmac629ParticipantI have the same problem, across all sites. My network error log says the following:
[04-Dec-2023 18:19:16 UTC] PHP Fatal error: Uncaught Error: Using $this when not in object context in /var/web/site/public_html/wp-content/plugins/newsletter/includes/module.php:1016
December 4, 2023 at 7:33 pm #310751jetmac629ParticipantHere is the full stacktrace:
PHP Stacktrace:
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
- undefined
/var/web/site/public_html/wp-content/plugins/newsletter/subscription/subscription.php(126): NewsletterModule::request_to_antibot_form('Sign Up', false)
/var/web/site/public_html/wp-includes/class-wp-hook.php(324): NewsletterSubscription->hook_newsletter_action('s', NULL, NULL)
/var/web/site/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
/var/web/site/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
/var/web/site/public_html/wp-content/plugins/newsletter/plugin.php(243): do_action('newsletter_acti...', 's', NULL, NULL)
/var/web/site/public_html/wp-includes/class-wp-hook.php(324): Newsletter->hook_wp_loaded('')
/var/web/site/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
/var/web/site/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
/var/web/site/public_html/wp-settings.php(665): do_action('wp_loaded')
/var/web/site/public_html/wp-config.php(96): require_once('/var/web/site/p...')
/var/web/site/public_html/wp-load.php(50): require_once('/var/web/site/p...')
/var/web/site/public_html/wp-blog-header.php(13): require_once('/var/web/site/p...')
/var/web/site/public_html/index.php(17): require('/var/web/site/p...')
{main} thrown in /var/web/site/public_html/wp-content/plugins/newsletter/includes/module.php on line 1016December 4, 2023 at 8:02 pm #310753ozgurtoreParticipantToday's logs pertaining to the newsletter plugin:
[04-Dec-2023 18:32:48 UTC] PHP Fatal error: Uncaught Error: Using $this when not in object context in /public_html/wp-content/plugins/newsletter/includes/module.php:1016
Stack trace:
#0 public_html/wp-content/plugins/newsletter/subscription/subscription.php(126): NewsletterModule::request_to_antibot_form('Subscribe', true)
#1 /public_html/wp-includes/class-wp-hook.php(324): NewsletterSubscription->hook_newsletter_action('s', NULL, NULL)
#2 /public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#3 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#4 /public_html/wp-content/plugins/newsletter/plugin.php(243): do_action('newsletter_acti...', 's', NULL, NULL)
#5 /public_html/wp-includes/class-wp-hook.php(324): Newsletter->hook_wp_loaded('')
#6 /public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#7 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#8 /public_html/wp-settings.php(665): do_action('wp_loaded')
#9 /public_html/wp-config.php(96): require_once('/p...')
#10 /public_html/wp-load.php(50): require_once('/p...')
#11 /public_html/wp-blog-header.php(13): require_once('/p...')
#12 /public_html/index.php(17): require('/p...')
#13 {main}
thrown in /public_html/wp-content/plugins/newsletter/includes/module.php on line 1016December 4, 2023 at 9:52 pm #310770StefanoKeymasterHi, please update to version 8.0.6 it was a bug of the antibot.
December 4, 2023 at 10:01 pm #310772EllenrusakParticipantThank you, Stefano!
December 4, 2023 at 10:21 pm #310773jetmac629ParticipantUpdated to 8.0.6 and it's still happening. Have cleared cache, browser history files, etc.
December 4, 2023 at 10:22 pm #310774jetmac629ParticipantWait - spoke too soon. Was my error - works perfectly. Thank you!
December 4, 2023 at 11:39 pm #310777ozgurtoreParticipantThanks, now it works!
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