Home Forums Newsletter Plugin Support Automated plugin : problem with planning monthly

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  • #166320
    STEFD
    Participant

    hello stefano

    i’ve just renew my agency licence and dwl the automated plugin.

    it seems to be interesting, but i think there is a little problem.
    i ‘ve planned a newsletter “monthly”, the second thursday, at 19.00 (it’s today) and nothing run.

    when i make a newsletter test all is ok, and my server is at the good date and hour.
    do you have an idea ?

    #166524
    Stefano
    Keymaster

    Hi, please use the ticket system for support on addons so we can quickly route the request to the right support guy. Anyway, if you planned the delivery the same day, was you planning it for a future time?

    The addon could decide to start the scheduling from the day after, to avoid double delivery on the same day when the time is changed.

    Stefano.

    #166528
    STEFD
    Participant

    ok thanks

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