- This topic has 5 replies, 3 voices, and was last updated 1 year, 7 months ago by
.
-
Posts
-
Hello everyone,
I have a problem with the unsubscribtion link in my Email Footer. I usually use the templates for the creation of newsletters. Now we recognized that the automatically generated links (unsubscribe / edit settings / etc) do not work. How can I edit these links or rather how can I add a unsubscribe link in my Email footer?
Thanks in advance for your help.Hi, if you’re testing the template in Automated, links are not active since the template is not a real email. They work when a real newsletter is generated.
Hello Stefano,
I know this. But it is not working also by all subscribers. We got many complaints from them and we already added a test Subscriber an send a real newsletter. It did not work either.We’re having this same problem. Any solution? If people can’t unsubscribe, that makes our newsletters illegal.
This was my solution for https://camper.help/newletter. All users were not able to unsubscribe.
The suffix in the URL was ignored and always the blank native Newletter page was opened.There seems something changed internally in the plugin “Newsletter – Forms”. I used until some days the shortcode [tnp_code id=”1″]. This was wrong. Until I changed to [newletter] it is working again, that my user can unsubscribe or manage their profile.
Hope this help.
Kind regards
Flo
- You must be logged in to reply to this topic.