Adding subscribers to list by language

[danielle_newsletter]

Hi,

I'm using WPML and newsletter plugin and followed the steps in this article

https://wpml.org/documentation/plugins-compatibility/beginners-guide-to-using-the-newsletter-plugin-on-multilingual-websites/#create-translate-subscriber-list

to add a subscriber to a certain list by language.

But this doesn't seem to work? Is this a bug or am I doing something wrong?

Kind regards,
Danielle

[Stefano]

Hi, it should work. How did you check it? Have you started a subscription from the language X view of the fronted and the subscriber has not be added to the selected list?

Stefano.

[danielle_newsletter]

Hi Stefano,

I'm using the Woocommerce addon. In our Webshop we have 4 languages. When the subscriber is in language NL he/she should be added to list A, for all other languages the subscriber should be added to language B.

I managed to set the settings as described in the article, but the subscriber does not get added to any list.

Kind regards,
Danielle

[danielle_newsletter]

I tested by placing an order and then then subcribed to the newsletter. I do receive the confirmation e-mail, just not added to the list.

Danielle

[danielle_newsletter]

The reason I think it might be a bug in the newsletter plugin is because I also had issues with the right e-mail content being sent. After user subscribed he'd always get the default e-mail content belonging to all languages and not the e-mail content I had set per language.

After debugging this issue I found out that in includes/module.php there is a function get_user_language that wasn't working correctly.

if ($user && $this->is_multilanguage()) {
return $user->language;
}

After logging $user->language it turned out to be empty.

I had to change $user->language into a line of code from wpml to get the current language and that worked for me. The e-mails are now sent out in the correct language.

But the issue with the lists I haven't been able to resolve. Would be nice if you could take a look at it Stefano.

Gr. Danielle

[GG]

Hi Danielle,

Did you manage to get a resolution to these issues? If so, I would be very interested to hear it. I also have issues with my multilanguage site (paid Newsletter Plugin subscription, using Polylang).

I have set up Newsletter pages (a default "All languages fall back" page, along with "Newsletter EN" and "Newsletter FR" pages) but the Activation message when a new member signs up always defaults to the English and subscribers aren't assigned a language.

I would appreciate any help anyone can provide.

Thanks!

[Michael]

Hello GG,

if you have a paid license with us, please open a ticket from your account page, so our dedicated team can reach out.

Thanks,
Michael

[Author]

Posts