Home Forums Newsletter Plugin Support 404 when I create a newsletter "responsive drag and drop"

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  • #101378
    christophe.G
    Participant

    Hello,
    First of all, great thank you for this plugin you made !
    I am trying it, and I like a lot of functions, it is very complete ...
    I just have a little problem, when I create a newsletter "responsive drag and drop", if I click "save and preview", I get a page 403 or 404, impossible to continue ...
    I specify that my admin directory is protected by a double password with htaccess, but I tried also by removing the htaccess, and it's identical ...
    Some other creation methods work normally (I have not tested all the methods).
    I'm sorry if this problem has already been treated elsewhere, I have not found by searching in forum ...
    Thank you in advance for your help.
    Best regards.

    #101492
    Stefano
    Keymaster

    Probably you have a 403 and this is the mod_security of apache (or a security plugin) which sees you're save a full html and blocks that operation. Ask the provider to disable mod_security for the wp-admin folder.

    Stefano.

    #101532
    christophe.G
    Participant

    Thank you so much ! yes it's a 403 page and the problem comes from mod-security Apache ... It's Ok now (I will disable apache security mode when I need this function)
    Best regards

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