When I send a newsletter, it is sent using a different email address than the one set on Newsletter/Settings. You’re using an SMTP plugin When you use an SMTP plugin it could be configured to force the sender email to the one set on that plugin. Check for this option (WP Mail SMTP has it). … Read more
With the Automated addon, you can create a channel with a newsletter template configured to extract and include the latest posts, if new ones have been added after the last newsletter has been sent. This channel can be set to be activated every hour: if new content has been added in the last hour a … Read more
This error can be shown by our integration addons with delivery services, like Mailjet, Sendgrid, Mailgun, ElasticEmail, Brevo, SMTP2Go, and Mailersend when testing the connection or even as a reason for a newsletter block due to a fatal error. That error is not a fault of your site but needs to be addressed by your … Read more
When it’s time to send emails that seem mysteriously ingurgitated by a black hole, you need to take control of the many steps involved in an email delivery from WordPress. Without entering the details, you should start by checking if the missing email has been generated and “sent”. 99.9% of the time, and we have … Read more
This is a rather rare error since the vast majority of hosting providers leave you to use the mailing functionalities of PHP (which is the programming language used to code WordPress). PHP provides the mail() function used by WordPress to send emails, but that function can be disabled. If you get the error “Could not instantiate mail … Read more
The Newsletter plugin collects subscribers’ data and those data should be made available for download by the subscriber itself. Personal data is a wide term and it’s not only related to the subscriber’s email, name or lists to which he’s subscribed, but even to activity data like clicks on newsletter he received. Google gives a … Read more
It’s a everyday problem: the number of subscribers increase, some lists become obsolete, new ones are created. The risk is to end up with a messed up subscriber database. The Newsletter plugin offers few massive tools to clean up and reorganize subscribers. Let’s see some examples of actions you can take. Some tools requires the … Read more
We’re receiving many requests to get instructions about asking again a confirmation to all subscribers collected with the Newsletter plugin, believing the GPDR is demanding this steps to be compliant. Actually there is no need to stress all your subscribers with such a request. If they’re subscribed and they didn’t use the unsubscribe link you … Read more
If you have a list of subscribers ready to be imported but you don’t have a consent, you can use Newsletter to get it. Of course, and first of all, you need to be sure laws let you to proceed in this way. The import is rather immediate: you can use the import tool available in … Read more
The GDPR states clearly that: “Consent should be given by a clear affirmative act establishing a freely given, specific, informed and unambiguous indication of the data subject’s agreement to the processing of personal data relating to him or her, such as by a written statement, including by electronic means, or an oral statement.” What does … Read more