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DKIM setup

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  • February 2, 2018 at 10:38 am #70010
    Antzelika
    Participant

    I use the free version of Newsletter Plugin and I need to set up SMTP settings. I have read your documentation but I can’t understand where is the field for DKIM setup.
    Many emails from my first newsletter sent to subscribers’ spam folder and try to understand what is the problem. I have read this page (https://www.thenewsletterplugin.com/emails-end-spam-folder) but can’t go further.

    Thank you in advance.

    February 2, 2018 at 11:53 am #70036
    Stefano
    Keymaster

    We do not support dkim in the plugin, you should ask the SMTP provider to sign the email using dkim. You should even ask the provider to setup the SPF records which is an easies task.

    Stefano.

    February 7, 2018 at 7:40 am #71142
    Antzelika
    Participant

    Thank you very much!!!!!
    Have a nice day!!!!
    Angelika

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