Home Forums Newsletter Plugin Support HTML code from Canva

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #339495
    admin
    Participant

    Good day, when I copy my HTML code from Canva to great my newsletter nothing gets displayed. Can someone please assist? THanks

    #339546
    Michael
    Keymaster

    Hello,

    where are you copying your code from Canva? In the html editor?

    Michael

    #339559
    admin
    Participant

    Yes that is correct,

    #339560
    Michael
    Keymaster

    Ok, and what do you mean exactly by "nothing is displayed"? Did you send a test newsletter after saving it?

    Michael

    #339576
    admin
    Participant

    Only a link to the canva newsletter but nothing is embed in the body. Yes did send a test mail but there is also just a link in the mail and not the mailer itself. Thanks so much for your assistance

    #339588
    admin
    Participant

    Can I send you a screen shot?

    #339613
    Michael
    Keymaster

    Hello,

    yes of course. You will have to link it through a image sharing service.

    Michael

    #339655
    admin
    Participant

    Thank you, herewith the images:

    https://we.tl/t-v9QUSvvMsM

    #339707
    admin
    Participant

    Good day, like to folllow up please? THank you

    #339711
    Michael
    Keymaster

    Hello, that doesn't look like a newsletter-code. That's why you see only the link, since iframes are not supported in email design.

    Michael

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