Home Forums Newsletter Plugin Support Prevent sending mail to recipients more than once

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  • #338593
    raphael.fritz
    Participant

    Is there a way to prevent receiving the sent newsletter more than once when the recipient is in multiple lists?

    In my use case I have multiple lists and users can join more than one. When I send a newsletter to all lists these users get the email more than once.

    Did I miss a setting somewhere?

    Thanks so much!

    #338787
    Michael
    Keymaster

    Hello,

    this shouldn't be happening with our current sending engine. Let us think of possible reasons for this behaviour, we'll get back to you as soon as possible.

    Michael

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