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View Online Link loads blank page

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 13, 2024 at 2:06 pm #335642
    shelley
    Participant

    Hi,

    A customer of mine has three newsletters due to go out, and is querying if the links are working. I have checked and the ‘View Online’ link loads a blank page.

    I sent myself a test email, and checked there as well, still a blank page.

    Anyone else had the same issue? The last newsletter she sent worked just fine (21st Oct). I saw there was an update to the plugin and ran it, but no change. Current version is 8.6.0.

    November 15, 2024 at 8:01 am #335742
    Michael
    Keymaster

    Hello,

    is the newsletter dedicated page correctly set up and active? Can you share a link to the website?

    Michael

    November 15, 2024 at 9:50 am #335761
    shelley
    Participant

    Hi Michael,

    Yes the newsletter page is live and visible.

    Website is https://underwrapslingerie.co.uk

    Shelley

    November 15, 2024 at 9:58 am #335763
    shelley
    Participant

    Hi Michael,

    She sent one out last night, and I have checked the link which is working.

    So the ‘View Online’ page will only be visible when the newsletter has actually started sending? Would that be right?

    Shelley

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