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public page does not show any of the redirection after subscribing

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 5, 2024 at 12:08 pm #335105
    webmaster
    Participant

    I have installed your plugin and am now testing it. It seems to work fine when I am logged-in but if I ask anyone else to test, they do not get any of the messages on the public page (like the message that an email is going to be sent for double opt-in, like confirmation of the subscription, etc) So the progress is not visible and therefore confusing. The test-person is subscribed and does get the welcome email. What could I be doing wrong?

    November 5, 2024 at 2:30 pm #335110
    Stefano
    Keymaster

    Hi, if you share the page with the subscription form we can make a test.

    November 5, 2024 at 2:33 pm #335111
    webmaster
    Participant

    Thanks Stefano. URL is: https://stadslandbouwzeist.nl/newsletter/
    Should you wonder: the public page only has the code [newsletter] in it. Additional text is added as custom text in set-up newsletter messages.

    November 5, 2024 at 2:45 pm #335112
    Stefano
    Keymaster

    Hi, it seems you have an option, probably set on Yoast SEO, to remove the URL parameters. That causes in your blog the redirection to the /newsletter page without parameters hence the message for the new subscriber cannot be shown.

    November 5, 2024 at 5:16 pm #335126
    webmaster
    Participant

    That was exactly the problem Stefano. I have changed the setting and now all messages are displayed as expected. Thank you so much for your swift and accurate diagnose.
    Best Regards,
    Jos Teunissen

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