Home Forums Newsletter Plugin Support The Welcome email is deleted every time

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  • #313493
    mogexax955
    Participant

    In Subscription > Welcome email, I selected "New email" in the dropdown, customized and save an message, I checked if works and everything is ok here, but time after, the Welcome email configuration just disappear, the "Standar email" is selected and the message that I configured is erased. In Settings and messages > Welcome I have the default configuration:
    https://i.imgur.com/uDd3Gme.png

    In other way, how I can do a backup of the Welcome email? I don't see and option to save as a custom template or something similar, just the save option in the "New email" field.

    Thanks.

    #315081
    Stefano
    Keymaster

    Hi, there was a bug recently solved, do you still see that problem?

    Thank you for your collaboration!

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